Hotel review Hotel Mercure Hamburg Arena

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by Erich2011-11-013.25
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Member since 7/21/08
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The review was read 474 times.
From: Germany
Age: 36-40
Travel time: in November 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 3.9

Centrally located hotel for normal demands *

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Bar and front desk areas are modern, the hotel itself is a bit getting old and needs to be renovated.. Rooms are a reasonable size with two large beds, LCD tv, mini bar and relatively small bathroom. I did not find noise pollution though it is on a large main street. There was a great diversity of food and beverage choices. Would recommend this hotel again.

* This hotel review was originally written in German by Erich. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.7
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    4.0
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Mercure Hamburg Arena

What type of room did you review? Single room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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