Hotel Mercure München Neuperlach Süd
Hotel review Hotel Mercure München Neuperlach Süd
Read the other contributions
Want to ask me a question?
Age: 41-45
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 3.8
Disappointment *
Enlarge letters A A Downsize letters A Awith the last stay there was nothing to complain about. The room was small, but for a night as the guest adequate. It was clean and the bathroom was relatively modern. In this stay unfortunately, there was nothing positive to the room to say. End September I booked over the Internet for a December saving in the tour. My non-smoking room turned out to be smoke-filled den with a white tile bathroom with seventies shower curtain, where I am a black bugs welcomed. On my complaint said the service-only, that you will basically make no guarantee of a non-smoking room. And a customer from the tour I only mediocre. Another room not what I got. However, after some tough negotiating a free beer at the bar. As mentioned, the room was not the last stay. In the bathroom does not exist a way to counter for those toiletries. Apart from hospital of the seventies atmosphere. Maybe somebody likes it? I definitely not. And such a management of complaints as here, can a four-star hotel actually not allow.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Mercure München Neuperlach Süd
| What type of room did you review? | Single room Best price with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | Dertour |
