Hotel review Hotel Mercure München Neuperlach Süd

by Thomas2011-10-013.08333333333



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The review was read 459 times.
From: Germany
Age: 51-55
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.7

Overwhelmed by their own technology *

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I was at a seminar of Sunday to Friday in the hotel. Since my wife accompanied me, I was in the run-up to point out, that I two separate bills needed. Unfortunately, that was after trying four of staff not to create. The system does not allow us to wrote. Otherwise, the hotel was very quiet and the former within easy reach of the underground makes the situation so far away from bearable, but the hotel does nothing. Voluntary, privately never so, for a seminar but okay.

* This hotel review was originally written in German by Thomas. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    4.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Mercure München Neuperlach Süd

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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