Hotel review Hotel Mercure Sanur Resort

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by Jaqueline2010-10-012.91666666667
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Member since 10/17/10
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From: Germany
Age: 41-45
Travel time: in October 10
I travelled as: Couple
Children: none
Duration: 3 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.5

Bali complete disappointment *

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Breakfast buffet was okay, the cleanliness in the restaurant was to be desired ( partly unclean dishes, seats stained). no atmosphere, rooms beautifully Totel worn, but bathroom fixtures and tiles ( furred up, toilet seat brown instead of white, cistern stained, towels gray and old ) nice, manicured grounds, beach + water disappointing as dirty, mats () stained and old, the friendliness of the staff was missing partially very! Bali - paradise island - never come back, it feels like you're staying only ripped off, ( be careful currency exchange!!! ) Everywhere it was dirty, although Bali lives from the tourism don't understand there is nowhere in tranquillity go, without a " How are you, transportation Sir, look my shop" and constant horns the cars

* This hotel review was originally written in German by Jaqueline. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.8
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      2.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Mercure Sanur Resort

What type of room did you review? Double room Superior with view Garden
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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