Hotel Mercure Terminus Nord
Hotel review Hotel Mercure Terminus Nord
Age: 41-45
Travel time: in November 11
I travelled as: Family
Children: 1
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.9
Non-renovated room borderline! *
Enlarge letters A A Downsize letters A AWe had a non-renovated room on the third floor, facing the side street 306. The peeling paint on the door was only the beginning: broken furniture and dirt (on the armchair adhesive end candy, stains on carpet and walls, hair from more than four persons in the bathroom and dust) greeted us behind, enclosed photos! On the complaint they told us, that only in the rooms. 4, the fifth and sixth floor would be renovated. If we'd asked them, it would be possible former, these to get, but they would be now sold out. The knowledge of languages, highlighted by other visitors, is nothing more available. You can be pleased, if one of the staff a poor English on their lips get. The breakfast was okay, as long as one was limited to pastries, delicious cheese selection. Inedible but the scrambled eggs. The fruit salad on the first day of class, was the following days but it was filled up with apples. After staying in a dirty room for the second night left a tip, the tea no longer refilled and the towels, the laundry facilities on the floor wet again hung.
Pictures/Videos to hotel review (Click picture to enlarge!)
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Mercure Terminus Nord
| What type of room did you review? | Double room with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | Dertour |
