Hotel Milano Old San Juan
archived Hotel review Hotel Milano Old San Juan
5 von 5 User (100%) finden diese Bewertung hilfreich.
Age: 61-65
Travel time: in April 08
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.8
Hotel Milano in Puerto Rico
Enlarge letters A A Downsize letters A AMy wife and I just spent 4 days in Old San Juan at the hotel Milano and really enjoyed the area and the hotel Milano. The location is extraordinary being in the heart of a variety of excellent restaurants, bars and clubs, and within a few blocks of one of the old forts and the harbor.
However what I was really impressed with was the helpful and friendly service. One example was Miguel. He was the receptionist at the hotel when we arrived. When checking in I noticed that I must have lost my wallet in the taxi, which by then was long gone. My life flashed before my eyes in contemplating the complications. A tourists worst nightmare. However, Miguel got right on it and after considerable effort and numerous phone calls, identified the cab, got in touch with the driver and got my wallet back with everything still in it.
To top it off, Miguel just sent me some info that I requested when I was leaving. Talk about service after the sale!!
Thanks Miguel and the hotel Milano. A great place to stay.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomynot rated
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishingsnot rated
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Milano Old San Juan
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |