Hotel Mohrenwirt
Hotel review Hotel Mohrenwirt
The review was read 701 times.
From: Austria
Age: 41-45
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.7
Age: 41-45
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.7
Big disappointment after booking via Internet *
Enlarge letters A A Downsize letters A AWe enjoyed our stay at the hotel mohrenwirt via the Internet. Unfortunately we were in the old hotel section. Internet appearance and reality soft so significantly. This section gave us a totally run down rooms. Furthermore, we had the impression, that the cleanliness is on (on the balcony there were piles of old cigarette butts; the bathroom was not very clean). The price/performance ratio was not correct for us.
* This hotel review was originally written in German by Harald. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomynot rated
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishingsnot rated
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the roomnot rated
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Hallo vom Mohrenwirt,vorerst möchte ich mich einmal für Ihre Bewertung bedanken, auch wenn es keine angenehme für uns geworden ist.
Feedback in jeder Form ist für uns von großer Wichtigkeit, denn nur so können wir auch an unseren Schwächen arbeiten.
Es tut mir sehr Leid dass Sie von Ihrem Aufenthalt in unserem Hotel Mohrenwirt enttäuscht waren.
Was die Sauberkeit und das Zimmer angeht so wäre es für mich sehr interessant zu wissen in welchem Zimmer Sie untergebracht waren und zu welchem Zeitraum. Dann kann ich mit meinen Mitarbeitern im Detail an das Problem herangehen.
Ausserdem wäre es interessant zu wissen über welche Buchungsplattform Sie gebucht haben, damit wir dort den Text anpassen können.
Es stimmt, wir verfügen über einen "neueren" und "älteren" Trakt in unserem Haus, weisen aber in unseren Angebot darauf hin. Sollte das auf der Internetplattform nicht in dieser Form geschehen sein so entschuldige ich mich dafür und würde das auch sofort ändern.
Mit der Bitte um kurze Information an office@mohrenwirt.at verbleibe ich mit freundlichen Grüssen aus Fuschl am See.
Jakob Schmidlechner
P.S.: Sollten Sie doch noch einmal zu uns in den Mohrenwirt kommen so würde ich Sie als Wiedergutmachung gerne auf ein Abendessen einladen.
Additional info concerning your hotel review Hotel Mohrenwirt
| What type of room did you review? | Double room Economy with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | No details |
