Hotel review Hotel Mohrenwirt

by Simone2011-07-014.08333333333



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From: Austria
Age: 36-40
Travel time: in July 11
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.9

This time it was unfortunately not so great *

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We were already the second time at mohrenwirt, as it pleased us well. But this time we were rather disappointed the rooms were OK and big enough-with carpet, but our bathroom was very large and fairly new. The menu leaves a lot to be desired and the food was according to our opinion not very tasty and with little fresh ingredients. Especially were no seasonal dishes on the menu. The breakfast buffet was varied and good. In the bar the drinks (especially the wines) is not very big and around 23 hours on both nights we were asked to leave the bar and inform us in the reception area, the bar closes, although the bar area was good visited. Very sad!

was visited. Very sad!

* This hotel review was originally written in German by Simone. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.3
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      6.0
      Suns

Hotelier's comment

Hallo vom Mohrenwirt,

zuerst einmal möchte ich mich für die ehrliche Bewertung bedanken. Ohne Feedback, auch wenn es nicht nur positiv ist, können wir an unserem Produkt nichts verbessern.

Ich nehme mir Ihre Beanstandungen sehr zu Herzen und habe mit meinem Mitarbeiter in der Bar schon gesprochen daß es unmöglich ist um 23.00 Uhr unsere Gäste in die Hotelhalle zu bitten. Das wird nicht mehr vorkommen.

Was die Speisenkarte anbelangt so würde es mir sehr weiterhelfen wenn Sie mir mitteilen was Sie gegessen haben und was dabei nich in Ordnung war. Dann kann ich mich damit im Detail beschäftigen.

Auch die Zimmernummer wäre interessant.

Wenn es Ihnen recht ist senden Sie diese Information direkt an mich unter office@mohrenwirt.at

Falls Sie sich diese Arbeit nicht antun wollen ist das auch OK. Wir werden uns auf jeden Fall dahinterklemmen daß wir die von Ihnen kritisierten Punkte im Auge behalten.

Danke nochmal daß Sie sich Zeit genommen haben uns zu bewerten.

Mit freundlichen Grüssen vom Fuschlsee

Jakob Schmidlechner

Additional info concerning your hotel review Hotel Mohrenwirt

What type of room did you review? Family room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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