Hotel Mondschein

We were looking forward to our next holiday in the snow and so we went on a search. We really wanted to reside in one of the 4-star Winkler hotels, which directly raised-for one thing was clear: we wanted to see the ski area on the kronplatz. And so we put on the official website of Winkler hotels on a booking our desired period. But after two days we had not had a reply. There was no one. We asked right by phone. Unfortunately we discovered, that no rooms available in our hotel you want to be. But the hotel mondschein is still available. And so, we have also been at the hotel mondschein the Winkler hotel group on the kronplatz attentive.
About us closer to ask in advance, we visited the cancel vacation without our web page (holidaycheck), but this had no reviews for hotel mondschein. Also a longer researching on the Internet any reports to days. The pictures of the official web page looked promising and according to the description this property also had everything which we had wished itself: half board with sauna. The US convinced.
And so we booked our long longed for Hotel moonlight including ski pass.
Finally it was as far as:on the second January 2010 began our trip to South Tyrol. A lot of traffic on the roads and the poor weather meant, that we arrived at 22:30 o'clock arrived at the hotel. Parking didn't exist anymore. All the seats occupied, so that I am a alternative Parking space had to look around (also on the other days, there was no free parking). Yet in this
alternative Parking space was allowed one non-permanent stay, so that the next morning I had to re-re. Exhausted from the very long check in, we found an empty front desk before. After we opened some doors, there was a lady, the US helping was. But under the name there was no reservation. It had to phone. We were given the long longed for Key from the room. My fiancé was very anxious, she was pleased but still in the car on a fireplace area in the hotel and a cozy and nice room.
But the ride in the elevator let us mention and in the dark after we arrived at the second floor light switch search. Switch there were many, but just meant, that actually light turned on. In The afterwards I noticed, that it is indeed old bell-strange key action. The hallway and the doors reminded me of a waiter. Brown Metalltüren -I had ever seen, not stayed in a hotel have a pension. Then we were at our door. Unpleasant, through an affiliated wrong Hohe mini paper at the door klebendes door we were greeted. I opened the door and looked at my fiancée. She looked and I could find as it struggled, have any tears in their eyes shot. This room had nothing what to do with the issue we are under a nice, comfortable and clean accommodation had imagined. From the dream. What we have here found was a stained, smelling carpet us shudder left, so that we even back scared to walk in socks on the same. The bed, the closet, the Bureau, the tiles, the shower curtain -almost everything was damaged. The safe in the closet-We first after Ask a key given-I was so small, that it is not even ladies and gentlemen-wallet rant. Credit cards had to be stored separately here. In the bathroom I realized, that no window, nor a fan had. What this means you can imagine, because the bathroom also means, that the toilet. When we arrived it was literally like a cheap 'Eastern block accommodation' before.
Disappointed, disappointed and my fiancée cheering we put us to sleep, because we were tired and had the whole day in the car spent.
After our first slopes tour on the next day we wanted to try the sauna now. But where was the sauna area? After asking we drove with the rickety elevator in the waiter. We were greeted by old extra beds, a table football table and all kinds of. The Spa here should be? It looked more like a storage room waiters. But she was again: a door with an inviting mini paper sign on a cool posted seeming Metalltür with a sign on the 'service' State. The sauna area and were again shocked: wires hanging from the ceiling, mold, damage to the walls, ceilings. Comfort, relaxation and Wellness sauna-? It was not to think. Especially alarming was the sauna towel table sticking out great bolt, which was easily in the ankle or the foot of the guest would be able to drill. Luckily we saw the weitren already use from.
for dinner we ordered a bottle of wine. This was served in a wine cooler, which takes its name really not more. The gold color Plastikdeckel was bent end, the color faded and the interior of the cooling bath was clearly visible dirty and smeared. This I would not yet cooler
once more on the flea market sale, so dirty, old and this was damaged.
Although the staff all were very friendly and the dinner was always very good tasty, so we were back to the full and very disappointed. My fiancé and I dream was realized. Really feel good and relax-whether at the hotel mondschein the Winkler hotels, the hotel 'tradition hotel' apply not possible. For us it was now clear: the Winkler Hotel mondschein is (moon) more shine than reality-the website as well as the brochure completely different impression to give. Whether the other Winkler hotels applys? We do not know, but a holiday, for those we pay must probably will certainly not more.