Hotel review Hotel Monopol Luzern

by Edgardo2011-10-014.58333333333



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From: Switzerland
Age: 36-40
Travel time: in October 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 5.5

Business Group 22 people *

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We stayed as a group in the hotel business and a seminar held on the following day, in the hotel premises. It is right next to the train station and therefore very centrally located. As a result, early on all of our needs were taken into account, it has led to a smooth transition. The staff from the front desk and the service is very efficient, friendly and accommodating. I would like to highlight the direct efforts at the time of booking and the service by the management. The hotel Monopol I for business as well as leisure absolutely recommend. Thank You Very Much.

* This hotel review was originally written in German by Edgardo. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    5.7
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.8
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Monopol Luzern

What type of room did you review? Junior Suite Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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