Hotel review Hotel Montemezzi

by Carsten2010-04-011.91666666667



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4 von 4 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 31-35
Travel time: in April 10
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 2.3

Does not go at all! *

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Trip to Verona/vigasio
four stars? For what? I travel a lot, but such a delta between the website and the reality was not so small.
The space in the restaurant = critical since 70 children and two coaches were arrived.
Food = really amazing! 18.90 euro for a frozen lasagna and two small pils, I pay in the Munich.
Rooms = there were not so many children for the first time here
Internet access = 10 €in addition
Breakfast = reminds me of these reports on RTL 2 which I always laugh... Sometimes it happened a itself. It has to be seen and tasted. Reminded me a little of the village in Nigeria 1995...


* This hotel review was originally written in German by Carsten. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    1.3
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      2.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.8
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    1.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Dear Mr Carsten,
We apologize if the stay was not as you had imagined, because of the children you met in the hotel. Our hotel is a business, but also a leisure one, so sometimes it may happen to meet families as well as groups in general. If the experience with a school trip had created a discomfort to our guests, now we would not have approved other accommodation for them in our hotel.
A group’s dinner in the Restaurant is always well organized by the Staff and concluded in just one hour. Being the Restaurant open for 4 hours, people are able to avoid the group, eating before or after the group, or comfortably in the room.

High speed internet service is available 24 hours a day on charge: the comfort to connect easily with a little extra cost I believe it is a great value for all guests.

Our American Breakfast Buffet is always appreciated by all the guests, coming from a variety of country around the world, because of our carefulness in the service and the quality of the food.

Best Regards.
Hotel Montemezzi

Additional info concerning your hotel review Hotel Montemezzi

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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