Top designer-Apartment in a convenient location (. Vorlandst

Hotel review Hotel MyPlace - City Centre

by Paula2010-09-014

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The review was read 657 times.

From: Germany
Age: 61-65
Travel time: in September 10
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 4.8

Top designer-Apartment in a convenient location (. Vorlandst *

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Generous very attractive apartment with all the comforts including a kitchenette with espresso mash. Microwave, fridge, kettle and crockery.
The location: in front of the door bus station, three minutes metro and eight minutes on foot to st. Stephen's cathedral.
But you should don't book breakfast! Staff unfriendly, rude and could not cope with clearing; breakfast buffet very easy, too little table-ware available and we got four days the same two kinds of cheese and sausage. For coffee in the internet room (not at the Buffet) a small (!) budget/coffee maker, after five cups either water, beans or empty touching, and tea kettle (!) only 1 available.

* This hotel review was originally written in German by Paula. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.3
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  6.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.7
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.5
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.3
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Hotelier's comment

Sehr geehrte Frau Paula!

Wir möchten uns für den Aufenthalt im My-Place City Center im Jahre 2010 bedanken.

In unserem Haus gab es im letzten Jahr einige sehr positive Veränderungen. Unter anderem kommen unsere Gäste jetzt in den Genuss eines guten Frühstücks mit freundlichem und bemühten Servicepersonal.

Es ist für uns sehr wichtig, dass wir von unseren Gästen auf Verbesserungspotential im Bezug auf Service und Qualität hingewiesen werden. Für entstandene Unannehmlichkeiten möchten wir uns bei Ihnen entschuldigen.

Für Ihre wichitge und konstruktive Kritik möchten wir uns nochmals bedanken.
Wir hoffen, dass wir Sie trotzdem wieder in unseren Hause bald begrüßen dürfen, um Sie von unseren Leistugen überzeugen zu können.

Mit freundlichen Grüßen aus Wien

Sedat Karabudak I Duty Manager I MyPlace - Premium Apartments
MyPlace City Centre I Vorlaufstrasse 3 I 1010 Wien
MyPlace Riverside I Rossauer Lände 23 I 1090 Wien

Additional info concerning your hotel review Hotel MyPlace - City Centre

What type of room did you review?	Apartment Deluxe with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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