archived Hotel review Hotel Mythos Palace

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by Jan2009-09-013.25
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3 von 7 User (43%) finden diese Bewertung hilfreich.
From: Germany
Age: 19-25
Travel time: in September 09
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9

Nice hotel with massive cleaning problems *

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We instead of Turkey time in January for a supposed 4.5 -star hotel on Crete. After approximately 2 hour ride on a very nice from the outside style hotel. The reception staff spoke German and English and is also otherwise friendly and quick. After we went to our room are trav stroke us then unfortunately ... Mildew on the wall in the Wandwanne, the Ausguß all black in the floor with a similar lit wire mesh hung up again and I'm glad I did ...... on one of the underpinned is where the wash basin was totally rusted. We thought at first and morning it looked too bad ... Since it was the but still indeed how we have two more rooms ( not more because we looked at Sharring-pool had) unfortunately does not better and therefore decided we just stay in this room. When we then on 5 Morning wake up, there was an ant trail in our room ( is also not unusual for southern countries). I finally and they have periodically fumigate waited on our cleaning lady. This was at noon and made the ants in the room mostly way ... In the bathroom but no only ant, because they just is not in the bathroom was ( we sat on the terrace at the time and could watch so). That I twice and employed your shown where the dirt was and even then it was not clean. On the contrary. The first time she had swept. Now she had but mopped and we had more hairs of other people in the room with us when our own ( black hairs if we both light hair). That went to front desk where I accidentally found our otherwise not in their time angebene rep met ( about 1.5 hours later it was also on this day, which is why I don't more with her was expecting). This was the room looked at spötischen comment on the phone and after a "there is still some dirt in the room ... Maybe they should an even time sweep" left she also immediately the room ( also at time many thanks to the helpful lady from Neckermann). I will not photos online, as you also yes bekanntlicherweise for facts first brought to justice. However, if you want to photos can I love to send us an e-mail. So now on to something positive: The food was always to see very good although unfortunately luke-warm quality. It certainly isn't the huge selection of dishes such as in Turkey had been offered, but always so that you found really good and also to eat their full. Then you in the hotel only well-trained and very friendly staff (probably also the cleaning ladies, only when I in three minutes by a room I can make it just doesn't work properly ... )

* This hotel review was originally written in German by Jan. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.8
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.0
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    5.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    2.8
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Mythos Palace

What type of room did you review? Double room Deluxe with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Neckermann

Was the review helpful for you? Yes No


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