Average, no NH standard!

Hotel review Hotel NH Mannheim/Viernheim

by Tobias2011-11-012

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The review was read 543 times.

From: Germany
Age: 31-35
Travel time: in November 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 2.4

Average, no NH standard! *

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The hotel is in a neglected condition with regard to decor and Zeitmäßigkeit the decor (moves in the end of the 1980s)-cleanliness-especially the bathroom-very below average (hair in the bathtub, ver

* This hotel review was originally written in German by Tobias. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.5
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.8
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Hotelier's comment

Vielen Dank für die Bewertung unseres NH Mannheim/Vierheim! Wir bedauern es sehr, dass Sie während Ihres Aufenthaltes nicht mit der Sauberkeit zufrieden waren. Ihre Anmerkungen haben wir zum Anlass genommen, mit dem Team unseres Dienstleisters die Vorgehensweise und Kontrollen zu überarbeiten, damit sich dieser Bereich umgehend verbessert. Wir freuen uns darauf, Sie bald wieder in einem unserer NH Hotels begrüßen zu dürfen, damit wir Sie von unseren Standards überzeugen können.

Additional info concerning your hotel review Hotel NH Mannheim/Viernheim

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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