Hotel NOVI Spa Hotels & Resort
Hotel review Hotel NOVI Spa Hotels & Resort
Age: 31-35
Travel time: in August 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4
more than 4 stars *
Enlarge letters A A Downsize letters A AThe hotel is beautiful at the Kvarner bay. According to the brochure you from all rooms and suites a clear view of the sea. I can't recommend this hotel if you are looking for peace and quiet. We we were staying at a Robinson-Club felt everywhere, playing and accordingly loud children, the "wellness" area of the hotel area. Beach chairs and umbrellas had lots to a few available. It was actually include "Badetuchkampf" instead! The junior suite was showing in the direction of the sea, the view was however more or less handicapped by trees. The suite was not clean at all, the carpet had stains on and behind the bed and behind door for some cobwebs. Bedside lamp had both a damaged. There was no cosmetic mirror and hair dryer you had to use in the bedroom lack electrical outlet in the bathroom. Although the staff responded to our complaints, but they seemed rather distraught and helpless than accomodating and active. So all in all not 5 star standard!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel NOVI Spa Hotels & Resort
| What type of room did you review? | Junior Suite Superior with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
