Well located hotel with weaknesses-fair

archived Hotel review Hotel Novotel City West

by Armin2008-11-012.83333333333

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The review was read 138 times.

From: Germany
Age: 36-40
Travel time: in November 08
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.4

Well located hotel with weaknesses-fair *

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The Novotel City West is about a five-minute walk from the fair centre. The hotel from the first glance made a good impression. At the second glance you then but unfortunately firmly, that the room was only superficially cleaned (hair, dust, etc.) in the breakfast room were the tables were cleared very slow, so that one perforce at dirty tables had to take place. Coffee was first after repeated requests, therefor snide comment but with the service. Furthermore, my room was facing the train tracks. This has led to noise in the room by every few minutes passing train, as well as through various freight trains, the rat differed over night at the hotel.

* This hotel review was originally written in German by Armin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.8
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Novotel City West

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

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