Hotel Novotel Hamburg City Alster
Hotel review Hotel Novotel Hamburg City Alster
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Age: 36-40
Travel time: in December 11
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 4.9
good eigentlich' four star hotel *
Enlarge letters A A Downsize letters A AThe location of the hotel, with the metro access is very good. It was easy to get everywhere. The breakfast was excellent, there was everything you needed. As we both children in our room, were the rooms a bit small, but okay for two or three nights. Bad in the rooms was, that there was no plug in the bathroom for 'the ideal hair dryer or the smoothness Isen' is. A mirror in the bedroom area would not bad. Unfortunately there is also no wardrobe. With four people you as a 'live out of a suitcase'. There is a main criteria, the very bad reachable and a few shelves. Unfortunately not enough time for four people. The bartender at the new year's Eve weekend to our son very rude. Our son wanted to take its welcome cocktail in the afternoon without us and strike out of its' coupon for four cocktails ' 1 cocktail, that was too much for those bartender... He did so reluctantly and it took a long time accordingly. As if that were not enough, the bartender was rude and only after repeated request ready, to serve drinks/beer a: (the staff at the front desk on the other hand, was always helpful and very friendly. The X-box Kinnect in the field of front desk for our kids' the hit in between', this was also free of charge. Would recommend this hotel but despite this Vorfalles at the bar again. All in all, this is true price performance ratio.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Novotel Hamburg City Alster
| What type of room did you review? | Family room with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | TUI |
