Hotel Novotel Mangga Dua
Hotel review Hotel Novotel Mangga Dua
Age: 26-30
Travel time: in September 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 3.8
No four stars worth *
Enlarge letters A A Downsize letters A AThe rooms are very large but unfortunately not clean especially the bathroom. After a complaint has changed in cleaner behavior wasn't't really a bit, but at least it was swept at least once after the complaint over the sink. The pool area is more therefor clean and really nice. A Spa visit rate I urgently, noisy, excellent and frostbite. Also not the 1 hour we had booked. Complaint here was extremely difficult due to the poor English language skills of some of the Spa staff. But it was the friendly and quick cooperation of the head of the reception more than made up for it (RG was canceled). Generally one must adjust oneself to mostly Chinese tourists, smack and an incredibly loud strength at the very wide breakfast buffet included in the price. For a short stay in Jakarta and if you are most of the time out of the hotel can hang out, this hotel is surely recommended and also concerning the price absolutely acceptable. The service, the comfort and cleanliness of a four stars hotel to European standard was unfortunately not really.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Novotel Mangga Dua
| What type of room did you review? | Single room Superior with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
