Hotel Occidental Grand Papagayo
Hotel review Hotel Occidental Grand Papagayo
Read the other contributions
Want to ask me a question?
2 von 2 User (100%) finden diese Bewertung hilfreich.
Age: 51-55
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.3
Disappointment 'pure' maximum three stars *
Enlarge letters A A Downsize letters A AOur ten day trip to Panama and Costa Rica we were looking forward to our booked five stars hotel on the beach of papagayo.
Unfortunately we were diappointed total.
We were first allocated room was totally unacceptable. Already at the US stand an extremely unpleasant odor-a mixture of feces, and incense-on.
Also at the replacement room was a musty odor always noticeable.
Also there were no towels on the first day available.
Because the Hotel was fully booked (80% Americans and Canadians) you had to reserve your sun lounger between 6-7 o'clock otherwise it was empty.
Also the water quality in the pool was more than poor. In the morning you could see the water surface a fat or dirt layer.
The only positive was the food and the ambience of the restaurant.
Conclusion: The complex (about 20-25 years old) needs to be completely reorganized to Earth and today's requirements.
In this condition you can offer you a maximum of three stars.
For the price to go to the newly built hotel next door.
Pictures/Videos to hotel review (Click picture to enlarge!)
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Occidental Grand Papagayo
| What type of room did you review? | Double room Deluxe with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | Dertour |
