archived Hotel review Hotel Özkaymak Marina

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by Birgit2009-03-011.41666666667
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Member since 1/21/09
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The review was read 730 times.
3 von 4 User (75%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in March 09
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 1.7

Hotel Özkaymak Marina *

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Hotel
2.0
Suns

Totaly old, dark in the inside, in need of repair, uninviting hotel.
On postcards it was to be seen that it was probably one of the first hotels in Kemer and since then apparently not much has changed!
The lift was constantly out of order, we were even stuck in it.
In the spa area the changing rooms were very moderate.
The closets were broken and the keys individually fitted everywhere!
Young girls had to scrub the big brass handrail in the lobby with toothbrushes. That really made you think!


Location
3.0
Suns

The landscape and nature was fantastic but what did that help when the rest didn't fit.
You saw right into the dolphin aquarium and if you shouldn't see it you heard it. The dolphins and sea lions called the whole night...
In summer you got the disco noise directly on your front door step.
The beach was 5 minutes away but you had to share it with ships. Diesel smell wasn't avoidable there.
Shopping possibilities in the hotel were poor but the pedestrian passage was quickly reachable.


Service
1.0
Suns

We had to wait 3 days for the promised dressing gown.
Nobody spoke German. We felt ourselves very incomprehensible

GTI only wanted to sell excursions, selled us this 4 star hotel as a 5 star hotel and dismissed any complaints!
In town the GTI representative also didn't help us. We only had to deal with angry staff.
A room maid snubed us incomprehensibly and gruffly because we demanded on multiple days that the bathroom should be cleaned sometime...
Tips didn't have any effect here!


Gastronomy
1.0
Suns

10 days of ruined dishes and constantly re-heated dishes. The joghurt "lived" and we returned unenjoyable dishes multiple times.
The kitchen boys had to scoop out the old fruit from the joghurt directly at the buffet and newly-place the tingly mass.
The plates were often dirty, you had to give them to the staff...
2 types of bread - and then from the day before. Guaranteed 3 or 4 fresh party suns ---
Cutlery was scarce. We had to buy spoons on the market!
The Iranians took everything with them we were told...


Sport & Entertainment
1.0
Suns

At the end of March, beginning of April no activities.
You could do a lot yourself...


Room
2.0
Suns

The rooms were not very big and they saved in the lighting. A book you could only have read in the bathroom where there was enough light.
The bathroom wasn't even cleaned. Only the towels were changed and a few things were pushed to and fro a bit.
The beds we sometimes had to do ourselves.
The TV stood at the foot of the bed very functionaly.
Like that they could save electricity, who would want to turn their neck! With the German TV channels you had to chose yourself, either picture or sound!


Tips and recommendations

This hotel was not recommendable at any time of year. At this time of year we were always here for walking. The landscape here really invited to do so but every 3 star hotel was better than this once.
Excursions were best booked in town where they cost half of that of what it cost with the agents in the hotel and I can guarantee you went with the same bus or ship!!!
Telephoning with the telephone card was very cheap from the public machines 1/2 hour for 5 Euros - you could talk quite a bit in that time. You got the cards in every grocery store.
If you book with GTI you have to make yourself clear that they didn´t make any effort with complaints - they just ignored them ...


Legend: 6 suns= excellent… 1 sun= very poor
* This hotel review was originally written in German by Birgit. Read the original review.
This translation will not be included in the average rating.

Additional info concerning your hotel review Hotel Özkaymak Marina

What type of room did you review? Double room Economy with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? GTI Travel

Was the review helpful for you? Yes No


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