Luxury hotel, I can not understand

Hotel review Hotel Palmer House Hilton

by Matthias2011-06-014.16666666667

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From: Germany
Age: 51-55
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5

Luxury hotel, I can not understand *

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The hotel was clean and well maintained. Large room, large bed, small, but perfectly adequate bathroom, as well as a tiny room with safety deposit box. A mini bar was not available, also no fridge, age-old small CRT TV. The days charges for wired internet access in room is a joke with 20 dollars a day. In the lobby free Wi-Fi $6.50 per hour. The hotel is passing on elevated despite of the room to the courtyard to hear clearly, but not overly intrusive I thought.
The staff is friendly and helpful, the luggage storage on the day of departure was no problem.
The hotel is centrally located in the city center and also with private car good. In the night it is contiguous to the corner a bakery, where you can have breakfast, as well as many cafés, have the free Wi-Fi. Transportation is good, the standard downtown see kite, as well as the large shopping street you can walk to walk.

* This hotel review was originally written in German by Matthias. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.5
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.3
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.5
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

5.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Palmer House Hilton

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

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