Disappointed

archived Hotel review Hotel Pension Reisslerhof

by Susanne2009-09-012.41666666667
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Member since 9/21/09
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The review was read 470 times.
2 von 3 User (67%) finden diese Bewertung hilfreich.

From: Austria
Age: 31-35
Travel time: in September 09
I travelled as: Family
Children: 2
Duration: 3-5 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.9

Disappointed *

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Unfortunately, there was the hotel in a very unkempt condition. The first impression (outdoor) says it all. The children found a playground with miniature vehicles and a games room with broken toys before. From the petting zoo is 'crap ' nothing except to see and do can only sorry. The property itself was in order. However the poor quality and selection of food make up (for example, old cereal and tinned fruit at the breakfast buffet). As we found annoying the zigarrettenkippen smell in all areas of the complex. The indoor pool was a little disappointing, because the showers first after five minutes produced hot water. Perhaps we should say, that we didn't really have high expectations, but three stars are high in this case.

* This hotel review was originally written in German by Susanne. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.7
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  2.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

not rated
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

1.5
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

4.5
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Pension Reisslerhof

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	No details
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