Hotel review Hotel Phaedra Beach

Profile picture MaKo81
by Manuela2011-09-013.58333333333
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Member since 9/1/11
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From: Germany
Age: 31-35
Travel time: in September 11
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.3
Proof of booking provided

For a vacation with lots of excursions suitable *

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'All inclusive guests 'were strictly separated from' half-board ' guests. (other/different restaurant) as 'half-board guests 'always had the impression-guests of second class. But if you are more than in the hotel was quite good. Conclusion: for a short vacation with many trips to recommend.

* This hotel review was originally written in German by Manuela. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    3.4
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.5
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    3.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    4.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Dear guests,
thank you for your comments, and for choosing our hotel.
We as a hotel make no distinctions in between our guests. It is a fact that we maintain 2 restaurants in the hotel. One for the All Inclusive, and one for the Half Board guests.It is also written in the catalogue or on the internet. The reason for that is to avoid misunderstandings, because the Half board guests need to pay their drinks extra,and in order to provide better and faster service for the guests.
We are really sorry that you felt this way. We really hope you to visit us again, and explore our beautiful island.

Best regards
PHAEDRA BEACH HOTEL

Additional info concerning your hotel review Hotel Phaedra Beach

What type of room did you review? Family room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? 1-2-Fly

Was the review helpful for you? Yes No


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