Good hotel with flaws

archived Hotel review Hotel Phoenix

by Michael2009-06-014.25
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Member since 12/30/08
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From: Germany
Age: 36-40
Travel time: in June 09
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 5.1

Good hotel with flaws *

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The hotel was actually very good and clean. The biggest drawback was however the breakfast buffet was very simple. It was all important things, but in a four star hotel you expected more. The service in the hotel was good and also the room are OK. May be something bigger, but you only there to sleep is Yes. In room mini bar and flat-screen TV. My bathroom had unfortunately no windows.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.3
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  3.0
  Suns
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.5
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

4.5
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Phoenix

What type of room did you review?	Single room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

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