Hotel review Hotel Pink Shell Beach Resort

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by Heike2011-10-013.33333333333
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From: Germany
Age: 41-45
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4

We were the second time, no third time would book *

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there are many pros and cons. The location of the hotel is not top, the view from the balcony was not. At the front desk was very friendly. That was the main reason, why we have booked the hotel again. But... It is very dirty. The rooms are not cleaned properly. I washed all the dishes only once, before I even before I ate, because the remainders of the predecessor were on the one or the other plates still. The equipment of the kitchen. It lacked many utensils. Once the room was not cleaned. By chance, I met a lady from housekeeping in the elevator and I asked you, that it should be rescheduled, and regardless of what had happened. The food at the pool bar were actually only greasy and tasted also has gotten old Sunday the hotel and it should be done.

* This hotel review was originally written in German by Heike. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.2
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.8
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Pink Shell Beach Resort

What type of room did you review? Apartment Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? FTI

Was the review helpful for you? Yes No


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