Hotel review Hotel Ponderosa

by Susanne2011-01-011.75



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The review was read 1887 times.
From: Germany
Age: 36-40
Travel time: in January 11
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.1

Ponderosa, never again! *

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We were as a family stayed at the Ponderosa 2009. There it was still acceptable. It was for the kids entertainment and also a quite a lot of German tourists. That is why we have booked a vacation in 2011 also again there, unfortunately. The hotel was 2010 insolvent and has got a new owner. It was for the children there were no activities more and also hardly any Germans. Still only english and french. The food was so bad, that we ate out despite all inclusive have, as we from the hotel food each time stomach problems have. The food in the surrounding restaurants was OK. The cleanliness of the room and also in the bathroom left a lot to be desired. Then we have the bathroom cleaned itself, so that you are there at least without washing. The fridge is the work a miracle in the rust and dirt. In the ten days, we were only there were where even the towels were changed and also only on our demands. Luckily we had our own towels with, as the hotel towels and also a few days old were also so much. The beach chairs at the pool were almost all broken. The only nice thing about the holiday was the area. A plus gives it in the hotel, however: it is located right next to the bus station, so that you can start many excursions. The hotel needs to be renovated from scratch on. It has more than one star. It is so many nice hotels in the vicinity, for example, into the direction of fanabe. There it is from the environment as beautiful and the beach promenade invites you to go on a stroll there also. Our next trip is take place soon in this place. Never ever again Ponderosa.

* This hotel review was originally written in German by Susanne. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    1.3
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.4
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.8
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    1.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    1.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    1.5
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Ponderosa

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? 1-2-Fly

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