Stay away from this hotel

Hotel review Hotel Ponderosa

by Sandra2011-10-012.16666666667

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The review was read 620 times.

From: Germany
Age: 31-35
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.6

Stay away from this hotel *

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This hotel has one of the best times a year ago ten experienced. Not well maintained, dirty, everywhere insects (ants, roaches, etc.) in the dining room. The food was so bad, that we ate out every evening, despite half board. Breakfast we after three days no more left. Complaints were pointless. The British and Russian guests seem to not to disturb this situation, they are also met several times at the meal. Just a word to the hygiene in the room: mildew shower, smelly and dirt smeared with balcony, rusty stove, and so forth an absolute horror.

* This hotel review was originally written in German by Sandra. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.7
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  2.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.6
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

1.7
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.3
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  2.0
  Suns
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Ponderosa

What type of room did you review?	Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	Alltours

Was the review helpful for you? Yes No

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