Hotel Portillo Chalet & Lodge
Hotel review Hotel Portillo Chalet & Lodge
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Age: 31-35
Travel time: in August 11
I travelled as: Family
Children: none
Duration: 3-5 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 5
4 star, but only 3-star comfort *
Enlarge letters A A Downsize letters A AThe rooms were large and nicely decorated, but no bathrobe (only for a fee!), no mini bar, no Kleenex towels in the room! Breakfast buffet is very inconvenient: not even plates and forks on the table, you have to get from the buffet. You have to cook eggs, didn't work well, because the device did not work very well and the eggs because of the altitude much longer than in the plains need. So the first attempt only liquid, then walk back to the buffet for new egg or without eggs for breakfast. There are only scrambled eggs, fried eggs on demand no. Very limited fruit selection: alternating pineapple and sliced melons. Hardly cheese selection. Sausage choice better, but limited. The Internet is the first ten hours per stay free, but then five per hour €. Conclusion: if it is a 3 star hotel and would be cheaper, the 'flaws would be' not so bad.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinksnot rated
- Quality of food and drinksnot rated
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Portillo Chalet & Lodge
| What type of room did you review? | Double room Superior |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
