Hotel review Hotel Post

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by Kati2011-02-014.16666666667
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Member since 1/3/09
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The review was read 864 times.
From: Germany
Age: 31-35
Travel time: in February 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: Yes
Average rating of this review: 5

Eine tolle Woche mit Mängel am Zimmer *

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Wir würden wieder herkommen :die Lage ist traumhaft, das Essen Spitze und die Beautybehandlungen sind sehr zu empfehlen,Saunabereich echt toll...auch wenn wir sehr enttäuscht vom Zimmer(Superior im Stammhaus) waren (es schimmelte massiv an den Wänden und dann rieselte der Putz an diesen Stellen und man schaute ständig darauf da es genau im Blickfeld neben dem Fernseher war)trotz dreimaliger Hinweise an die Rezeption wurde uns keine Alternative angeboten und auch kein Preisnachlass gegeben, das fanden wir für ein Viersterne plus Hotel sehr traurig und uns wurde gesagt wenn sie wieder kommen machen wir es wieder gut........naja ob man da wieder kommt ist fraglich....es war nur gut da man den ganzen Tag in der Natur war....aber mich ärgert es immernoch !!!Die Schneeschuhtour war eine tolle Erfahrung und auch die Fahrt mit der Schneekatze

* This hotel review was originally written in German by Kati. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.5
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      4.0
      Suns
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Post

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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