Hotel review Hotel Premier Inn Gatwick Airport Central

by Kati2011-07-014



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From: Germany
Age: 19-25
Travel time: in July 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.8

Hotel premier INN Gatwick Airport Central *

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In fact, the service and the front desk was very nice, but there was a small problem. I had a room booking. COM booked including breakfast.
At check-in was accidentally charged the breakfast.
As I said, and this later went to the front desk, it wasn't possible for me my money paid too much to give. The next morning I asked upon check-out and had been told by an employee, my bad English and he would not understand. As a German but I would speak English. I have never had such a rude, insulting staff experienced in a hotel! And I must say, I was just returned from a 2-week vacation courses come back...!

* This hotel review was originally written in German by Kati. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    5.3
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Premier Inn Gatwick Airport Central

What type of room did you review? Single room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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