Hotel review Hotel PrimaSol Titanic Resort & Aquapark

by Emily2011-12-014.91666666667



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The review was read 102 times.
From: United Kingdom
Age: 14-18
Travel time: in December 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.9

A fun, child friendly, easy and relaxing holiday.

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This was my second visit to the Titanic Resort and it was brilliant both times. The staff in the hotel are really helpful and friendly, there was always a range of lovely food every night, suitable for everyone. The animation team were fantastic, they put on activities such as water polo, aquaerobics, football and poolside games everyday and a show every evening. They were all really friendly, enthusiastic and always up for a laugh. We went as a group of of family and friends, with the youngest child aged 7 and the animation team made an effort to ensure that there was entertainment appropriate for everyone. Overall it was a great holiday and I would definitely go back for a third time.


Hotel review in categories

  • Hotel in general
    open close
    5.8
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      6.0
      Suns
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.5
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Hotelier's comment

Dear Ms. Emily,

Greetings from the PrimaSol Titanic Resort & Aqua Park, Hurghada.

I would like to take this opportunity to thank you for your very nice and recommending review here on the Holiday Check website.
It is highly appreciated, that you took the time to let other holidaymakers know about your experiences in our PrimaSol Titanic Resort & Aqua Park.

My team and I are very pleased and honoured that you have chosen our hotel for the second time already to spend your holiday.

Your kind words and ratings regarding our service, the gastronomy, the entertainment and our rooms are much appreciated. This is our standard and, of course, it is self-evident for our employees to always serve all our esteemed guests in a friendly and attentive way, so that they feel comfortable at any time and enjoy their holiday.
Furthermore is the management of our hotel always committed to provide the highest possible service standards to our esteemed guests, and we are continually seeking ways to improve and enhance the delivery of these services.

Your praising words have been forwarded to all our employees and the animation team already, because all of them give their very best each day to let all our respected guests enjoy a pleasant and relaxing holiday and your encouraging words really will be a big motivation for them.

It makes my team and me very proud that you spent again such a pleasant holiday in our hotel and that you were so satisfied that you even would come back again.

Thanks again very much for your recommendation and our best wishes to you and your family.
We are looking forward to hopefully welcoming you back for a third time in our hotel in 2012.
The entire hotel team then will make sure again to let you enjoy another memorable stay in our PrimaSol Titanic Resort & Aqua Park.

Best regards from Hurghada,

Nabil Al Refai
Vice chairman, Titanic Resorts Group
Sahl Hashish Road, P.O. Box 45
Hurghada, Red Sea , Egypt
Phone: +2 01003408900 /1/2/3/4 . Fax: +2 01003408909
E-mail: gm.titanic@yahoo.com

Additional info concerning your hotel review Hotel PrimaSol Titanic Resort & Aquapark

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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