archived Hotel review Hotel Primus

by Andrea2007-03-012.58333333333



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3 von 5 User (60%) finden diese Bewertung hilfreich.
From: Germany
Age: 19-25
Travel time: in March 07
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.1

Bad service was capitalized *

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The service was very bad. After checking in, the gentleman at the front desk are the key back, without explanation, where the rooms are and how we can achieve (lift, floor...). Finally, I am on the room and stelltwe surprised to note, that the rooms already occupied. In the statement at the front desk the man looked at me, said, that he was not quite know and gave me another key. Thus I had booked a double room, although single room. But no matter, there were fortunately no extra charge. On the second day we arrived at the hotel. The man at the front desk said, in the primus could be a single room. Well, I thought, as the double room can be booked for other hotel guests. And then he gave me the new key and the key to the double room. I said, I have my things from meínem rooms in the other rooms must. ' This is not a problem, that we made everything already. ' The answer was. I was so confused. What cheek! To reassure you told me, that it is all very confidential, by a woman, and if something is missing, I can contact him at. Juhu, what a. An explanation or apology was not of course. In my room, I noticed, that things were there. My hung on the blouses, a 3-year-old as if she has spent on it. Things were thrown my sleep, probably in, on the bed. In my handbag was a key did not put in the bin, where it belongs. I thought this was bad and glad to be able to leave. Never again this hotel! I should perhaps mention prices. first night-42.00 €second night-131.00 €third night-219.00 €the high prices arose, as at the time of the nights was fair. I think, that you degrees for such a price could expect from the hotel.

* This hotel review was originally written in German by Andrea. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.3
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Primus

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

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