Hotel Puravida Resort Ela Quality & Spa
Hotel review Hotel Puravida Resort Ela Quality & Spa
Age: 41-45
Travel time: in October 11
I travelled as: Solo/single
Children: 1
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.6
great vacation with a bit of bad weather *
Enlarge letters A A Downsize letters A AIt was my first package vacation for a long time and for the first time (3 years) with child. Due to the falling about 1/2 year cancel satisfaction since I thought 'oh my God'. But I was nicely surprised. It was very good and the ' Russian holidayers' I didn't stand out negatively. Maybe I just had a good time. But not with the weather: the first three days on the door were windy with rain, and again just before our departure (we were there from eleven days nine days, the other two were on arrival/departure days) it was a rainy day. This is very unfortunate, because we would then be five days to enjoy had, but for the weather you know no one can therefor. What annoyed or bothered me was the fact, that the pool area was not heated, not the water of the swimming pools in the hotel. Actually I wanted to bridge the first bad days with my small then evenly in the pool, but the water was so freezing, that I can't even reached, the first day go over there. I think with it should not be a problem, the water at a cost comfortable temperature to get. With a toddler you can use the wellness deals with sauna not, so we noticed the blanket on the head, as my girls had no other opportunity, to pursue their exercise. As a warm pool would have been great former. The water in the outdoor area was too cold for the time of year, the sun but no longer has so much energy. I was rather in the sea, it was warmer. Unfortunately my daughter respect, so that we do not have a seaside holiday, so do not join together for a long time in the water splash could. What I like a lot is, that the hotel was our room but very cancel the children to equipped had: we had a 'travel bed Chen' (Plüschteddy) with gift, Kekstüte (delicious), plate and spoon. In the bathroom there was a 'children as': potty, bathtub, stool (but was too small, my mouse itself at the sink wash your hands; unfortunately, it was also a bit slippery-there could be a better forth) and baby shampoo, shower gel and lotion-. In the closet and we had a bathrobe for kids house shoes and children found. Since you couldn't complain. The beds were large, the mattresses a bit hard. Since I was a little wanted to do sports, I gave my daughter in the child care. And I have to say, that I really great found. In particular, I would like once again to nine (Janine metric ton), and from Jenya thank you, their cause in the child care but great did. My mouse was comfortable there and was more than happy to go there. The attendant gave themselves trouble with the program, so that the kids could make something different every day. They let time kite, the next day they stones at the beach whole (two Castle-or as- built ☺ and then painted and painted the children. If I would, next year, the same that in autumn there would be referred to above carers, then I would be happy. Or I ask nine, where it operates and subsequently ☺ sports/fitness room: the perseverance devices (crosswalker, treadmill) were very mediocre if not bad. This is inconvenient, if you -16:30 16 o'clock remember, you must do what the left and dear sun, child is placed in the care and then everything is occupied. Since the service between 12-14 and 18-20 o'clock pauses, time is then tight, if you want a time endurance training want to pursue. There was once a course due to the illness of the trainer and no information regarding appropriate. To the exercise area (outdoor) to fitness room (main hotel) was gone, there was no coach everywhere (the studio supervision had the day off), again back to exercise area outside, said, there is probably nothing occur again, so a fitness equipment and so back to the main building, so all this talk about ways, were 20 minutes of precious time past ☹ with the food and I couldn't complain. I found it varied, plentiful and delicious. The various restaurants, snack bars have the small hunger in between contented and alternatives offered. I had never the problem, that the buffet not be refilled could. There was also an extra buffet for the kids/extra food, also in the 'dining room' the child care there were plenty of high chairs with table and fair. The waiters and restaurant people were always nice and accommodating. It was just a pity, as there will be no Käs tip there. As Lieschen Müller Normalverdienende can I don't like the Russian holidayers and to give them the money bündelweise. It is also difficult, all waiters to give a tip without becoming poor, because if, then the TIP should be reasonable. There is a summary käs Chen better. The beach: I thought, it would be small because the pictures often mistaken. But we liked it more than adequate. Then there was also a small playground for the kids, which I find good. As I on the ELA here I was surprised, that it has lost a percentage of recommendation...? We felt very comfortable in it. We have also not the highest demands, but we know what we want. And that was what we had in Ela resort to a large extent. Also I must express a compliment, since everything was wonderful. Train to flight worked great-despite the reservations for the first time and left alone with a child. But it was really well organized. Thank You.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Frau Tine,vielen dank für die Bewertung bei Holidaycheck und die Zeit die Sie sich dafür genommen haben.
Es freut uns das es Ihrer Tochter und Ihnen bei uns gefallen hat,gerne würden wir Sie wieder begrüssen und verwöhnen wollen. An einer Verbesserung an einigen Ihrer angegebenen Punkten wird auf jeden Fall gearbeitet. Es ist sicherlich wichtig die Information weiter geben zu können wo,wann welche Aktivitaeten stattfinden.Es tut uns Leid das Sie diesbezüglich Wege zurücklegen mussten. Es ist schön zu lesen das Ihnen und Ihrer Tochter unsere kleinen Aufmerksamkeiten für Kinder zusagten. Zufriedene Kinder im Urlaub bedeutet erholsamer Urlaub für Eltern.
Wir hoffen auf ein Wiedersehen im neuen Jahr, wünschen Ihnen und Ihrer Familie fröhliche Weihnachten,ein Gutes, Gesundes und glückliches Neues Jahr.Mögen all Ihre Wünsche in Erfüllung gehen. Auch wir sagen von Herzen "DANKE"
Ihre,
Nermin KUTLUCAN
Guest Relations Managerin
Puravida Resort Ela Quality &Spa
Additional info concerning your hotel review Hotel Puravida Resort Ela Quality & Spa
| What type of room did you review? | Double room with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | TUI |

