archived Hotel review Hotel Queen Center Arjaan by Rotana

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by Christian2009-11-012.91666666667
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Member since 1/24/06
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The review was read 672 times.
From: Germany
Age: 41-45
Travel time: in November 09
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 3.5

For Damascus OK, but not more *

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The hotel seems to be updated recently, in the middle of a shopping center. My room was not ready, the car the me airport pick wasn't there (bad organization). The hotel was totally overheated (despite 15 degrees outside), the air conditioning could not ask for cooling, so you had to open window sleep, the traffic noise was really annoying. Although I had booked a suite, it was bedroom mini. Altogether oK, but not more than that

* This hotel review was originally written in German by Christian. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.5
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.5
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    not rated

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      not rated
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Queen Center Arjaan by Rotana

What type of room did you review? Suite Deluxe with view City
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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