Hotel review Hotel RIU Helios Palace

Profile picture birgit haussteiner
by Birgit2011-07-014.75
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Member since 5/15/10
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The review was read 712 times.
From: Austria
Age: 46-50
Travel time: in July 11
I travelled as: Solo/single
Children: none
Duration: 3 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7
Proof of booking provided

Dream holiday in a warm atmosphere *

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Hotel is in great location, centrally located and yet quiet. The staff was always helpful, friendly and tried the guests 'wishes and to meet in the best way possible. Entertainment is offered, but it was not very varied. The beach is very clean, the beach chairs and umbrellas but it is overpriced. For me this hotel is located in sunny beach with the best price-performance ratio.

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Hotel review Hotel RIU Helios Palace - Blick von Zimmer 5121 zum Strand
Hotel review Hotel RIU Helios Palace - Strandaufnahme mit Blick zum Hotel
* This hotel review was originally written in German by Birgit. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.8
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel RIU Helios Palace

What type of room did you review? Single room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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