Hotel review Hotel RIU Olivina

by Detlef2011-06-013.16666666667



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1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 46-50
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.8

Disappointed in the riu Hotel *

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We were the first time in a riu hotel and wondering what is therefore so special about a riu hotel? Food, drinks no three stars. The hotel burst from all seams, evening there's hardly any place to sit. A set of the travel service of TUI on site: we had a room in the hotel, but got on the day of arrival a apartment, after several conversations with the manager on the night we got a room downstairs, with view and noise from our terrace at the ventilation system the kitchen (noise, smell). The guide said we have to accept that, since we are supposedly last minute and discount travelel booked.

* This hotel review was originally written in German by Detlef. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.8
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    3.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel RIU Olivina

What type of room did you review? Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Discount Travel

Was the review helpful for you? Yes No


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