Hotel RIU Palace Macao
Hotel review Hotel RIU Palace Macao
3 von 9 User (33%) finden diese Bewertung hilfreich.
Age: 19-25
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9
Absolutely not to be recommended *
Enlarge letters A A Downsize letters A AWe can recommend the hotel Absolutely not, since we daily stains and hair on bed sheets had allegedly fresh, cockroaches in the room and in the food (in the pastry basket), broken fixtures such as lamp, shower and bed, open sockets, cable hanging out from which (danger?!). Mold on the ceiling and in the bathroom.
On complaints from us and our guides were promises made, but nothing was done. On the first day we could change the room nor while, this was in the same condition but, even worse. From a us Karkelake was killed three days on the floor and that the alleged 'basic'.
Although we one day later than planned arrived, we had to wait for the check-in, to our room was ready.
The food was good and it was a lot, but each day the same, hardly prepared differently. It was each day for example zackenbarsch, salmon and tuna with the same side dishes.
The staff, except on the incompetent reception people, were very friendly and always had a smile for us desired.
We were very disappointed, since we us from a riu hotel a better quality had hoped for and also not very little for the holiday paid have...
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel RIU Palace Macao
| What type of room did you review? | Double room Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | Jahn Reisen |
