Round trip hotel

Hotel review Hotel Rancho Hatuey

by Barbara2011-11-012.75

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From: Germany
Age: 46-50
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 3.3

Round trip hotel *

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During our Cuba tour were our trip a grupe night in this area. There were just bungalows. Single travellers were in the most bungalows, which for some women really was a challenge. The pillows smelled musty, respectively. We were a group of 33 people and I have to say that the check in was very efficient. Also we were satisfied with the food. Was enough food for everyone and also enough choice. For a night the property is okay.

* This hotel review was originally written in German by Barbara. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

1.0
Suns
- Proximity to shopping areas
  1.0
  Suns
- Transportation connection and available excursions
  1.0
  Suns
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.0
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.8
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Rancho Hatuey

What type of room did you review?	Bungalow Standard with view Garden
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	FTI

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