Hotel Rappen
Hotel review Hotel Rappen
The review was read 151 times.
From: Germany
Age: 19-25
Travel time: in December 10
I travelled as: Family
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2
Age: 19-25
Travel time: in December 10
I travelled as: Family
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2
Bad service for lots of money! *
Enlarge letters A A Downsize letters A AVery good, central location in the city center of Freiburg. Internet access was not possible. Elevator was shut down twice and then completely. The check-in process was easy.
Shower cubicle was not fully close. (A door defectively.)
The service I can only describe as a disaster. Even by the hotel management from there were only a few to no effort to remedy the deficiencies.
And then there is also the total excessive price-not to be recommended!
Pictures/Videos to hotel review (Click picture to enlarge!)
* This hotel review was originally written in German by Jonas. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-outnot rated
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Rappen
| What type of room did you review? | Single room |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | No details |
