Big Disappointment

archived Hotel review Hotel Rappen

by Karlheinz2009-10-012.91666666667
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Member since 8/19/10
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The review was read 149 times.
3 von 4 User (75%) finden diese Bewertung hilfreich.

From: Germany
Age: 66-70
Travel time: in October 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.5

Big Disappointment *

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The sink in the room was cracked and worn out spots. The curtain rod fell down at the open. The wallpaper in the room was faded. The breakfast buffet was reasonably okay. The rate of 144.(Double room) I think €and not comprehensible for which performance.

* This hotel review was originally written in German by Karlheinz. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

5.3
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

3.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

2.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  2.0
  Suns
Room

3.3
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Rappen

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

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