Hotel review Hotel Red Feather Lodge

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by Tatjana2011-09-012.58333333333
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Member since 5/17/05
The review was read 123 times.
From: Germany
Age: 36-40
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.1

Not a trace of service and overpriced *

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The staff was absolutely indifferent and rude. Already at the check-in no smile or otherwise any sign of interest for those guests. The room was dark (Windows inside of a hallway) smelled of urine and penetrating. After complaining at the front desk we were told by the same enthusiasm as at the check-in, that someone from the housekeeping would, in order to check that. The young man, then came, has a stuff in the room, the stench should the cracks. In any case, he was really fast. They offered us a different room or a price reduction, etc., not on request! At the check-out was then charged a higher price than in the reservation. For reference only the eyes twisted and the whole reluctantly corrected. $120 plus tax for us there was no fridge or hair dryer in the room. Stay away from this shed. Rather still a few extra $and much better quality in one of the lodges at the park again!

* This hotel review was originally written in German by Tatjana. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    not rated

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      not rated
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Red Feather Lodge

What type of room did you review? Shared room Standard
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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