Hotel review Hotel Renaissance Brussels

by Michael2010-05-013.66666666667



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2 von 2 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in May 10
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 4.4

Good average, not more *

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The hotel is very centrally located in the vicinity of the European parliament. On foot it took you about 25 minutes to the old town, about 15 minutes walk to the nearest metro. Two ' s corner are some small restaurants and a very recommendable sports bar.
The staff is very friendly, French or English help you but more than German.
The Spa and pool area is located on the first basement and not very inviting.
The breakfast (on the weekend) is a disaster. The hotel is good and all the places in the restaurant (not just at peak times) did not take the masses. A very friendly gentleman is busy, squares blank absorb, but it could still be long queues and waiting time (25 minutes). The breakfast was very rich, but the warm dishes were (scrambled eggs, potatoes, bacon, sausage) all on all days cold (not lukewarm).
On the second day functioned for some inexplicable reason the maps to our two rooms not more, at the front desk for a new presentation of the identity card was solved.
The room was on the second day (until 4:00 P. M.) not made yet. The room service called for at 5:00 P. M., whether he could come.
On departure, the hotel is not on the reservation used credit figures, which several wrong questions of the hotel was okay, the induced after my stay a lock the map and some trouble with the credit card companies that.

Under a good hotel-but not outstanding. Probably we were a bit unlucky. The prices of tenders at the weekend to send out the wrong choice.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.3
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.5
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Renaissance Brussels

What type of room did you review? Double room Superior
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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