Hotel review Hotel Residencial Amparo

by Sue2010-05-013.91666666667



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From: United Kingdom
Age: 46-50
Travel time: in May 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.7

Hotel appartment

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This review is based on an appartment which is owned by the hotel as although we pre-booked into the hotel when we got there it was full. The appartment was a minutes walk from the hotel and was lovely and clean and spacious. It was a little worrying on the security front being in an appartment where people lived and had keys to a common enterance. The hotel owner appeared to speak French and possibly German but almost no English. Thankfully, the lady who helps in the restaurant etc. (Paula) spoke good English. The owner was very helpful when we needed to contact our tour operator and my mobile wouldn't work ! The continental breakfast was the same each morning so a bit repetative if you were there longer than a couple of days. We ordered picnics and got the same each day too.........cheese and ham for breakfast and for lunch.


Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.8
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Residencial Amparo

What type of room did you review? Double room
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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