The hotel left a lot to be desired!

Hotel review Hotel Rex

by Alexander2011-11-012

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From: Austria
Age: 19-25
Travel time: in November 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 2.4

The hotel left a lot to be desired! *

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A hotel for a cheap and short trip! The room for four people is very large and contains television, bathroom. Etc. we regret that me and my friend had a 'unreasonable' sofa sleep! When we spoke to the manager with friendly handling, a new room with two double beds available, the proposal was immediately struck by the director! The service was in order, only complaints were immediately reduced. We were glad, at least to get new towels every day! Dinner every day was unbearable! No empty plates from me discovered! Not even the spaghetti were good! At least the hotel is centrally located in serfaus!

* This hotel review was originally written in German by Alexander. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.6
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  4.0
  Suns
Service

1.3
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

1.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  1.0
  Suns
Room

3.5
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Rex

What type of room did you review?	Shared room Standard with view Garden
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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