Hotel review Hotel Richmond

by Susanne2010-12-012.41666666667



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The review was read 190 times.
From: Germany
Age: 46-50
Travel time: in December 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.9

No recommendation from us! *

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Just three days in copenhagen. We were satisfied with the hotel.
It was always cold. The heating the room not really warmed up. Moreover, there was no heating in the bathroom. It was always cold.
Bathroom without shower. The whole bathroom was always under water.
For breakfast there were always the same things. Only one type of sausage. Fruit was hardly there. Only each day honey melons. Oranges did not give it at all. The service was unexceptional. It always something missing. Tables were not revealed. You have to take everything yourself. That was not really relaxing.
Very sad.

* This hotel review was originally written in German by Susanne. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    2.5
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    2.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      2.0
      Suns
  • Room
    open close
    2.0
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Richmond

What type of room did you review? Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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