archived Hotel review Hotel Roc Oberoy

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by Doris2009-10-012.33333333333
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Member since 11/20/09
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1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 46-50
Travel time: in October 09
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 2.8

Not necessarily worth four stars *

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The hotel is very well located, can be reached in five minutes away from the center of paguera. We were welcomed in a very friendly manner, but had to wait for a considerable time to come, as our rooms were not ready. The rooms are not very large, but sufficient. What it left a lot to be desired, that was the cleanliness in the bathroom. The food was adequate, but could be more varied. The evenings were very quiet, because there was nothing going on. The service staff was very nice and friendly, except for one lady at the bar. They made a very stressed impression. For us it was a nice holiday, but for four stars, I don't recommend this hotel, as there is better.

* This hotel review was originally written in German by Doris. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.3
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    2.5
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    1.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      2.0
      Suns
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    2.0
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Roc Oberoy

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? Neckermann

Was the review helpful for you? Yes No


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