German guests not allowed?

Hotel review Hotel Rosetta / Cristallo

by Christian2010-09-013.16666666667
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Member since 12/16/09
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The review was read 176 times.

From: Germany
Age: 61-65
Travel time: in September 10
I travelled as: Solo/single
Children: none
Duration: 2 weeks
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 3.8

German guests not allowed? *

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In principle, is nothing to say against the hotel, if not the problem with the German there would be. The whole staff spoke or understood something nobody. At the reception one could inform oneself nevertheless with english. I am not, of course, that all speak German, but for a hotel, the also German guests in a run is the indictment. Hotel information, menu, Fernseheroramme -everything was only Italian. In the place it also no German newspapers. And just the 20 kilometer away from the coincide. It also, on 20 September that the season ends.
What the gastronomy, I can only say something for breakfast. It was in the two weeks each day the same exact. Several kinds of jam, ham & cheese & a sort of scrambled eggs, no vegetables or salad-compote. You had to talk in via radio from Italian pop monkeys.
The water for the shower was only lukewarm at the beginning, only after 2 maliger complaint was-the amended.
If I recommend the hotel, then that is why, because the problems with the foreign language over the other hotels the same.
San Martino is because of its unique location and the spectacular concert summits always a journey worth.

* This hotel review was originally written in German by Christian. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  5.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.8
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

4.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Rosetta / Cristallo

What type of room did you review?	Single room with view Courtyard
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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