Hotel review Hotel Royal Dragon

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by Anni2011-12-013.75
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1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4.5

Caution *

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The good bit first: the hotel is- as has been described- very good in terms of quality and variety. The service staff were very attentive and nice. The hotel looks beautiful due to the a little dark from the inside due to the lighting and decor, the pool area and the beach are very beautiful. However my husband and a friend who we traveled with were under the the impression that the Raki in the the disco at the hotel was not right. We suffered from the following symptoms in the night: impaired vision, nausea, vomiting, dizziness and mental blackouts-and after only a very small quantity of alcohol! We let the guest services know, without any direct accusation, because the hotel only buys one, but we were basically turned away with the excuse that several guests had already complained. This I believe personally is very unfortunate, since we are talking about the health of the guests!

* This hotel review was originally written in German by Anni. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.3
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Royal Dragon

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? Dertour

Was the review helpful for you? Yes No


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