Hotel review Hotel Royal Heights Resort

Profile picture Thomas Hertenstein
by Thomas & Man...2011-05-014.75
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Member since 5/23/11
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The review was read 609 times.
From: Germany
Age: 36-40
Travel time: in May 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.7
Proof of booking provided

Successful holiday *

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I booked this hotel at the last minute (double room). It is located about 30 minutes from the airport Heraklion Malia on the mountain. You have to be able to walk well or a rental car or take a taxi. We are three times to Malia down and back up later walked-uphill, not a bad workouts so quite strenuous but for us to be in pretty good condition as 40jährige ☺ When we arrived, said the super friendly Michalis, the hotel was fully booked, therefor it gives us a two story about 20 villas-this extra charge! We have accepted very gladly and felt the coming days more than comfortable. The area is about 14000m ² in size, each Villa has a private swimming pool. The pool is terrific view of Malia and the sea behind. We had two bedrooms, bathroom with integrated Jacuzzi and toilet, separate toilet once again, cook possibility (this never used because we were always in the associated restaurant). Everything was super clean every day were two cleaning ladies active. The staff at the hotel was very friendly, there was every evening a bottle! Raki free of charge-and I don't know if it was the tip-give the ERT (we had only booked bed/breakfast). The fitness room with Spa area is great. For us all in all a very successful and enjoyable holiday, we'll be back!

Note: I don't know how the current peace is, until about a year if the road m below built - finished is

* This hotel review was originally written in German by Thomas & Manuela. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.8
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    5.4
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Royal Heights Resort

What type of room did you review? Villa with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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