Never again

Hotel review Hotel Royal Palm Area

by Barbara2011-05-012.41666666667

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The review was read 234 times.

From: Germany
Age: 46-50
Travel time: in May 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.9

Never again *

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We can recommend this hotel unfortunately not further, definitely not 4 star, the food was inedible and warmed up when freshly prepared. The staff was musty and hardly spoke English. Complaints, we-as a dripping air conditioning were ignored. The hotel has no elevator, we had to carry our bags four stairs, no adoption, no travel guide on site. We were there from A to Z unfortunately only very disappointed.

* This hotel review was originally written in German by Barbara. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

5.5
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

1.3
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.8
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

3.3
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Royal Palm Area

What type of room did you review?	Double room Best price with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	LMX Touristik

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